Pro-ENBIS Industrial Visits

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WP

Date

Visited company/ and persons

Location of the company

Industrial Sector of activity

Pro-ENBIS members involved in the visit

Purpose of the visit

Documentation

Rationale – why was this company/sector chosen to visit?

Follow up/outcome

Work Package 1
1.1
and
WP2
10th April 2003 Chiorino in STA Turin, Italy Transmission belts and technical textile products Henry Wynn (LSE), Grazia Vicario (Politecnico di Torino), Raffaelo Levi (Politecnico di Torino).

Pro-ENBIS:

PTRN.DSPEA (MB19)
LSERS.STA (CR34)
1 To finalise plans for courses in industrial statistics.
2 To establish a long term consultancy relationship
Chioriono 10/4/03

The company had already discussed quality problems before the visit. These related to

1 Relationship with customer
2 Stock control
3 Innovation

The Chiorino visit was highly successful. It took place on the initiative of the company and the Politecnico di Torino (partner).

1 Courses and course material provided for the company
2 Development of long term consulting relationship. I particular in the area of modelling
3 There has been follow up in terms of training and possible research/consulting. Much was learned on both side about problems of a large range of products within a family (conveyor belts).
1.2 28th August 2003 Volvo 3P Gothenburg, Sweden Volvo 3P is a business unit within the Volvo Group responsible for product planning, product development, purchasing and product range management for the three truck companies, Mack, Renault Trucks and Volvo Trucks. Bo Bergman (Chalmers University of Technology), Stefano Barone (Università degli Studi di Napoli).

Pro-ENBIS

CUT.DTQM (MB24)
UNAP.DPA (MB30)
Issues related to the handling of variation via statistical methods e.g. Robust Design Methodology was discussed both generally and more specifically related to Reliability performance. Also more general Quality Management issues and future co-operation were discussed Volvo 3P

Volvo is a most important and influential manufacturing company. It was seen as desirable to strengthen the links.

No follow up.
1.3 July to September 2003 Volvo Powertrain Sweden Volvo Powertrain is one of the world’s largest manufactures of heavy-duty diesel engines Bo Bergman (Chalmers University of Technology), Stefano Barone (Università degli Studi di Napoli).

Pro-ENBIS

CUT.DTQM (MB24)
UNAP.DPA (MB30)
Variation Mode and Effects Analysis is a newly developed tool to systematically investigate the sources of variation to a system and its effects on important characteristics. Volvo Powertrain and Chalmers are co-operating on the development of this tool Volvo Powertrain

Volvo is a most important and influential manufacturing company. It was seen as desirable to strengthen the links.

Follow up/outcome
1.4 During 2002 and 2003 ELASIS (Fiat Research Centre) Italy A research centre created at ELASIS to research into new, environmentally-friendly vehicles Pasquale Erto, Stefano Barone (Università degli Studi di Napoli)

Pro-ENBIS

UNAP.DPA (MB30)
The activities concern education on specific topics of Reliability, Design of Experiments, Robust Design, Quality assessment and research work with the Departments "Control Systems" and "Product Development". ELASIS Fiat is a most important and influential automotive manufacturer. They have considerable influence. It was seen as desirable to share our expertise.
1.5
and
WP4
16th September 2003 Ricardo UK Limited Shoreham-by-Sea
West Sussex, UK
An engineering technology provider, undertaking research, design, development and strategic services to the world's automotive manufacturers Henry Wynn (LSE), Chris McCollin (Nottingham Trent University)

Pro-ENBIS

RCE.TC (MB16)
UTNOTT (MB35)
LSERS.STA (CR34)
Discuss engine development activities carried out by Ricardo that could benefit from the application of statistical methods, particularly in the field of Reliability. Visit report Ricardo 16/9/03
Agenda

Ricardo is a good example of an engineering technology provider, undertaking research, design, development and strategic services. Therefore they are particularly interesting.

Outcome

Ricardo found the visit very informative and will seek to develop their expertise in the field of reliability, possibly with further assistance from Professor Wynn and Dr McCollin.

1.6 1st November 2002 Sauer Danfoss Wroclaw, Poland Production and assembly of the OSPB, OSPC and OSPM steering units and other steering components Dave Stewardson (ISRU) Adam Jednorog and Kamil Torczewski (CAMT)

Pro-ENBIS

UNEW.ISRU (CO1)
TUWRO.IPEA (MB33)

To learn more about the ways of working and the special issues in a Polish company with American ownership.

Report Sauer Danfoss was chosen because of its special links to the Wroclaw University of Technology. Follow up/outcome

A 6 month six sigma programme between UNEW, CAMT and Sauer Danfoss took place from February to July 2003. The collaboration helped promote the conference organised by CAMT at the Wroclaw University of Technology.

Work Package 2
2.1 22nd May 2003 Monte dei Paschi di Siena (MPS) Bank Siena, Italy Banking Paolo Giudci (Università Degli Studi Di Pavia),
{Non attending partner involved Wim Senden (Eurandom)}

Pro-ENBIS

EURAN.ISG (CR2)
UPAV.EPMQ (MB36)

Discuss outcome of recent research activity on operational risk management, evaluate the interest of the internal audit of the bank on the research, and possibly set up a collaborative application.

MPS 22/5/03

The bank wanted to develop sound statistical models to develop measurement and modelling of operational risk. In particular wanted a methodology that integrated quantitative data with qualitative data and causal factors. This is why we proposed Bayesian networks

There was general consensus on the advantages of the methodology to model operational risk data, coming from both actual data and experts’ opinion, and on the basis of Bayesian networks that allows interdependences between business units to be exploited. It was agreed to analyse a pilot 2002 dataset and to present the results of the analysis both at the ENBIS 2003 congress in Barcelona as well as at a further meeting in Siena, planned for the beginning of September 2003

2.2 12th June 2003 Hi Know Milan, Italy

The company currently operates by outsourcing data management, analysis and marketing campaigns for medium and large sized Italian companies

Paolo Giudci (Università Degli Studi Di Pavia),

{Non attending partner involved Wim Senden (Eurandom)}

Pro-ENBIS

EURAN.ISG (CR2)
UPAV.EPMQ (MB36)

To present the state of the art of data mining methodologies and see whether they can be applied to the working environment of the company.

Hi Know 12/6/03 The company has data mining analysis as one of its core activities.

They wanted to know state of the art methodologies and recent innovations, to update their working standards.

The discussion was very open and touched upon several fields of activity of the company, in which sound and consistent data mining methodologies would be beneficial. The activity of ENBIS was presented, and there were very positive comments on the role and mission of ENBIS itself. It was agreed to focus a possible joint research activity on the theme of the integration of data mining and risk management tools, into a unified business intelligence framework. The first step in this direction will be a joint meeting with SAS Italy, to evaluate whether there exist software tools, prepared or customisable for the needed task of analysis.

2.3 6th March 2002 AVIE Venice, Italy Software production Daniele Romano (Università degli Studi di Cagliari), Alessandra Giovagnoli (University of Bologna).

Pro-ENBIS

UCAG.DME (MB11)
UBLG.DSS (MB26)
TUWRO.IPEA (MB33)
Discuss with the quality manager a co-operation programme on statistical methods. AVIE 6/3/02 The visit to AE (a software company in Mestre near Venice) had as its main purpose to highlight the potential of incorporating statistical methods and statistical datamining in the software AE builds for its customers Now helping them decide on the choice of Quality and Customer Satisfaction Indicators.

The signing of an official agreement between AE and the Department of statistics, Univ. of Bologna, to put them in touch with their customers who need advice on statistical problems

2.4 10 April 2003 Chiorino in STA Torino, Italy See 1.1 See 1.1 See 1.1. See 1.1 The Chiorino workshop discussed both detailed industrial needs and also the possibility of further high level research  
Work Package 3
3.1 4th February 2003 Soluziona Spain Engineering, Services and Consulting company, providing technology support for UNION FENOSA's electrical generation, transmission and distribution operations

Xavier TORT-MARTORELL (UPC)

Non attending partner involved:
Tony GREENFIELD (Greenfield Research)

Pro-ENBIS

UPC.SOR (CR3)
GREENF.CC (CR6)
Presentation of applied industrial statistics possibilities and presentation of Aluminium wheels simulator to explain the possibilities of its incorporation into this Six Sigma training program. Visit report Soluziona 4/2/03
Presentation
This company may be an excellent disseminator of industrial uses of statistics and our simulator They expressed interest in the simulator and we agreed to have another meeting once the simulator will be more developed.
3.2 19th June 2003 Shipley Europe Limited Coventry, UK Electrochemical supply house

Tony GREENFIELD (Greenfield Research)

Non attending partner involved:
Xavier TORT-MARTORELL (UPC)

Pro-ENBIS

UPC.SOR (CR3)
GREENF.CC (CR6)
Introduce statistical methods in business and industry to the company; especially design of experiments for the improvements of products and processes and the use of simulation for improving understanding of manufacturing processes and for training employees. The aluminium wheels and oil filters simulators were demonstrated. Shipley 19/6/03
Presentation
Rationale

It was felt that Shipley Europe would especially benefit from exposure to the simulation programme developed as part of the pro-ENBIS project.

There will be further consultation with applications of design and analysis of experiments for improving products and processes.

They will consider the use of simulation for training and they will also consider the development of simulators about their own processes.

We shall present courses for R&D staff.

3.3 11th March 2003 Becton Dickinson Swindon, UK A medical technology company that serves healthcare institutions, life science researchers, clinical laboratories, industry and the general public. BD manufactures and sells a broad range of medical supplies, devices, laboratory equipment and diagnostic products.

Tony GREENFIELD (Greenfield Research)

Non attending partner involved
Xavier TORT-MARTORELL (UPC)

Pro-ENBIS

UPC.SOR (CR3)
GREENF.CC (CR6)
Introduce statistical methods in business and industry to the company; especially design of experiments for the improvements of products and processes and the use of simulation for improving understanding of manufacturing processes and for training employees. The aluminium wheels and oil filters simulators were demonstrated Becton 11/3/03
Presentation
It was felt that Becton Dickenson would especially benefit from exposure to the simulation programme developed as part of the pro-ENBIS project. They had particular opportunities for using designed experiments.

There will be further consultation with applications of design and analysis of experiments for improving products and processes.

They will consider the use of simulation for training and they will also consider the development of simulators about their own processes.

They would like us to present courses about the design and analysis of experiments for production and development engineers

3.4 8th & 14th July 2003 Seawards Electronics

Peterlee, Tyne & Wear, UK

Electronics

Dave Stewardson (ISRU)

Non attending partners involved:
Ron Kennet of KPA in Israel
Antonio Pievatolo of Politechnico Milan

Pro-ENBIS

UNEW.ISRU (CO1)
CNR.AMI (MB23)
KPA (MB32)

To discuss a potential research project involving the development of new products in particular the use of nanopowders for remote tracability and improved electronic capability under the Craft theme of the 6th Framework.

Seawards The company is involved with technology of current interest to UNEW in particular in relation to their proposed 6th framework bids.

It was agreed to help them with the standard and a team of people have now started a 3-month project to embed these skills within the company, and to write the new sections of the quality standard for them. These will involve the introduction of SPC type charts and to enable better customer focus and use of data generally.

It was further agreed that Seawards will consider exactly what they intend to do with regards to new product development. Having chosen the main target, this will be matched with the needs of the other SME partners and a craft project developed.

At a subsequent meeting the quality work was kicked-off.

3.5 October 2002 Rioglass Lograno, Spain

Manufacturer of car windows

Alberto Luceno & Jaime Puig-Pey (Universidad De Cantabria)

Pro-ENBIS

UCANT.DMACC (MB21)
To discuss possible applications of industrial statistics techniques.   To strengthen links with this sector.

3.6

April 2002

Payper

Leida, Spain

Provides bagging scales, automatic baggers and complementary equipment

Xavier TORT-MARTORELL (UPC)
Alberto Luceno (Universidad De Cantabria)

Pro-ENBIS

UPC.SOR (CR3)
UCANT.DMACC (MB21)
To discuss SPC Payper 8/4/02 The company has a process where the use of adaptive process control techniques (an area were A. Luceno is world renowned specialist) can be highly beneficial Alberto Luceño will further pursue the relation with PAYPER at a later date.

3.7

28th April 2004

CIRES

Estarreja, Aveiro, Portugal

A leading producer of PVC in Iberian Peninsula

Tony Greenfield Greenfield Research, Marco Reis, Pedro Saraiva QUAL

Pro-ENBIS

GREENF.CC (CR6)
QUAL (MB8)
  Documentation The main propose of the visits is to get involved with industry and their problems, opening channels for a fruitful communication to both sides: to ours, because we become aware of the practical problems big industries really face, and therefore become aware of what might be the priority areas where to concentrate R&D efforts; to theirs, because by sharing their problems they either get an immediate feedback of possible suitable approaches to handle them or important clues, or even might engage in localized projects to implement them or develop new ones. Potential future collaborations

Eng. Pedro Gonçalves mentioned that soon they will have developed a better data acquisition system, and that will provide an opportunity to apply statistics to process control, improvement and optimization.

3.8

28th April 2004

CELBI

Lavos, Figueira da Foz, Portugal

Belonging to the StoraEnso group, is an important (hardwood) pulp producer

Tony Greenfield Greenfield Research, Marco Reis, Pedro Saraiva QUAL

Pro-ENBIS

GREENF.CC (CR6)
QUAL (MB8)
  Documentation The main propose of the visits is to get involved with industry and their problems, opening channels for a fruitful communication to both sides: to ours, because we become aware of the practical problems big industries really face, and therefore become aware of what might be the priority areas where to concentrate R&D efforts; to theirs, because by sharing their problems they either get an immediate feedback of possible suitable approaches to handle them or important clues, or even might engage in localized projects to implement them or develop new ones. Potential future collaborations

There are several areas were collaborations can arise, namely, applying and developing statistical tools to data analysis and training on their use.

Work Package 4
4.1 21st June 2002 Seimens Trondeim, Norway Electric heating

Maria Ramalhoto (Instituto Superior Tecnico)
John Tyssedal (Dept of Mathematical Sciences)
Ron Kenett (KPA Ltd)

Pro-ENBIS involved

IST.UMTE (CR5)
UTRON.NIT.IM (MB17)
KPA (MB32)
To disseminate help on improving reliability of processes, products and systems Presentation Report

Promote Pro-ENBIS and establish a resource for industry

Links and consultancy

The industry visit purpose is being pursued by Trondheim University
4.2 22nd April 2003 J A Hoffman Wurzburg, Germany Sales - Office supplies, office machines, copying machines, printers.

Services – installation and maintenance of copiers and printers, installation and maintenance of computers and networks

R Gob (University of Wurzburg)
UWUERZ.II.CS (MB18)
Gaining experience with small and service related companies.

Initiating consultancy

Presentation based on material developed under WP4

JAHoffman 22/4/03
The company was currently in a state of change and so presented an opportunity to develop new working methods including industrial statistics. Agreement on periodical discussion of problems arising

Feasibility of a project on data mining (customer data including data from a loyalty card is being examined)

4.3 7th May 2002 BSR Corus Hartlepool, UK Steel pipe production

Dave Stewardson and Fiona Gray from ISRU

Non attending partner involved:
IMPRO, Norway

Pro-ENBIS

UNEW.ISRU (CO1)
IPCONS (CR27)
Discuss the possibility of researching the optimisation of steel pipe coating process, pipes related to the oil and gas industry. In particular would they like to better understand and use a recently developed quality standard from Norway. Corus
Letter
Corus is a major employer in the UK. UNEW has strong links with Corus and has carried out training and consultancy with the Rotherham plant. Under its previous ownership as British Steel, many statistical techniques were used and developed. It was important to strengthen the links with the company. The basic approach will be to persuade Corus to improve their process and thus remove the problem for BSR, BSR are 50% owned by Corus and so their leverage is minimal. A cost-benefit analysis with business case will have to be put to Senior Corus managers in order to be successful. Another approach will be to bid for EC funds under the 6th framework; a bid for smart pipe coatings could include this project. In the event a bid (PIPECOAT) was submitted to the EC under the nanotechnology theme 3 of the 6th framework by a number of partners including ISRU, IMPRO and Corus.
4.4 13th December 2004 Austriamicrosystems AG Schloss Premstatten, Austria Electronics Daniele Romano UCAG.DME (MB11), Ron Bates LSERS.STA (CR34) Non-attending partners involved; Oystein Evandt IPCONS (CR27), Rainer Goeb UWUERZ.II.CS (MB18), Antonio Pievalto UWUERZ.II.CS (MB23) Austriamicrosystems AG are interested in Robust Design. Agenda

Papers:

Ron Bates
Gerhard Rappitsch
Daniele Romano
Ernst Stadlober

Visit report

The goal of the industrial visit/workshop is to bring together experts from industry and research institutes to exchange knowledge and establish cooperations on Robust Design. It was a very productive meeting where we could define further cooperative projects in the area of robust design.
4.5 22nd November 2004 Corus Lackenby, Teesside, UK Steel production Shirley Coleman UNEW.ISRU (CO1), Tony Fouweather UNEW.ISRU (CO1), Tony Greenfield GREENF.CC (CR6) Non-attending partner involved Oystein Evandt IPCONS (CR27) The purpose of the visit was to allow the pro-ENBIS partners the opportunity to see how a large industrial company applies statistics to its processes and other areas of their business. The company benefited as they received constructive feedback on their use of statistics in their operations. Report
ProENBIS presentation
Presentation by Peter Warren
Report by Peter Warren
Oystein Evandt IPCONS (CR27)chose this company to visit as it is engaged in an area of business of specific interest to Oystein and his company. Also it is a company where statistical methods can have a dramatic effect on profits, waste, etc Possibility of placing a student at Corus to work on a short project. Nick Woodford was invited to give a talk at an event in Newcastle. As yet undecided which event, but possibly Peer event.
4.6 15th & 16th December 2004 Hydro Aluminium Rolled Products Holmestrand, Norway Aluminium rolling Tony Greenfield GREENF.CC (CR6), Shirley Coleman UNEW.ISRU (CO1) and Oystein Evandt IPCONS (CR27) At the time of the visit the company had for a while been discussing how they could benefit from applying statistical methods more than they did. The basic purpose of the visit was to discuss improvement possibilities, based on statistical methods, with involved representatives of the company, and to facilitate this discussion by presenting and discussing the processes in question while they were running. The company had already started to apply statistical methods, with emphasis on applying retrospective SPC. Real time SPC was not considered equally relevant, since automatic control procedures were introduced in most of the main processes in question, and these procedures seemed to work satisfactorily. Report The pro-ENBIS visitors felt that it would be very useful to visit the company to explore applications of SPC, DoE and measurement systems analysis in this environment. The pro-ENBIS community would benefit from the visit report. The company were also very enthusiastic about receiving us as visitors. The company acknowledges that at all the stages of hot and cold rolling and painting, they have scrap. The visit has confirmed their perception that this problem can be significantly reduced by means of relevant statistical methods. Also, in-process stock could be reduced. They have already reduced from 42 days worth of stock to 30 days, and they think that a sensible amount would be 24 days. The company is interested in having some DoE training based on the computer program WinDex, which was demonstrated. When it comes to DoE, WinDex has capabilities for additional types of analysis compared to Minitab, Statgraphics and other packages, e.g. finding the design with fewest runs required for a specified model. WinDex also produces analysis to suit a production analysis engineer's report layout, and does good charts and predictions. The company is also interested in some statistical consultancy and data analysis. They will send some real data for the visitors to analyse. They currently grade the problem in only 3 levels, but will try to grade it in 5 levels in the data to be sent. This data will be studied by means of multiple regression analysis, since the (better) analyses methods which are part of DoE cannot be applied unless the data are collected by means of a properly designed experiment. An additional outcome is that Oystein is going to visit the company for another day of statistical discussions in near future.
Work Package 7
7.1 10th December 2002 Endesa Madrid, Spain Electricity supplier

Fabrizio Ruggeri (CNR-IMATI), David Rios Insua (URJC)

Pro-ENBIS

URJC.GECD (MB13)
CNR.AMI (MB23)
Bidding models for companies operating in open electricity markets. Discussion on the model and working on its refinement and then they had a meeting with Luis Palacios (ENDESA) who illustrated the actual bidding procedure in the Spanish market and showed interest in the proposed model. The visit at ENDESA lasted a couple of hours and, during them, the models and the prototype software were illustrated. Endesa 10/12/02

 

Relation with the Workpackage theme: Support to company's managers with models and software in making decisions in bidding Some questions and problems were raised and the visit ended with the agreement of discussing further the approach once the software will be thoroughly developed. In the days following the visit, Ruggeri, Rios Insua and Palomo worked on both models and software and discussed about the differences in the problems at ENDESA with respect to those at SNAM Progetti (more data and less components influencing the costs, as an example).
7.2 27th June 2003 North East Chambers of Commerce (NECC) Durham, UK NECC is the largest Chamber of Commerce in the UK and represents the independent voice of North East business

Dave Stewardson (ISRU)

Non attending partners involved:
CAMT Technical University of Wroclaw, Poland
Qualpro in Portugal
IST in Portugal
Math-X in Belgium

Pro-ENBIS

UNEW.ISRU (CO1)
IST.UMTE (CR5)
QUAL (MB8)
MATH (MB9)
TUWRO.IPEA (MB33)
To discuss the possibility of holding business to business meetings with SMEs that had an interest in potential collaboration across Europe, and to review the potential project on SME use of quality tools that would involve several chambers of commerce around Europe and be delivered via pro-Enbis partners. This followed discussions held in Eindhoven at the pro-Enbis meeting in April. NECC 27/6/03 To contact local businesses who may be interested in a B2B scheme EC Structural funding will be bid for in order to support the B2B idea. A follow-up bid to the EC for funding under a collective banner will be attempted later in the year.
7.3 1st May 2002 Nissan Sunderland, UK Car manufacturer

Dave Stewardson (ISRU) UNEW.ISRI (CO1)

Soren Bisgaard (invited expert)

To further develop links between Nissan and UNEW and discuss applications of advanced statistical techniques in the company of an internationally renowned industrial statistician.

Report

Nissan is one of the most important employers in the area and an example of a number of inward investments, thereby providing a model for more widespread statistical interventions. A successful six sigma event was held at the Sunderland plant of Nissan attended by many members of local industry.
7.4 14th October 2002 Sauer Danfoss Wroclaw, Poland Production and assembly of the OSPB, OSPC and OSPM steering units and other steering components

Dave Stewardson and Joe Chan (ISRU);
Adam Jednorog and Kamil Torczewski (CAMT)

Pro-ENBIS

UNEW.ISRU (CO1)
TUWRO.IPEA (MB33)
To discuss the possibility of a best practice event on the use of Six-Sigma within Sauer Danfoss and possible training opportunities Sauer Danfoss
Website
Sauer Danfoss was chosen because of its special links to the Wroclaw University of Technology. It was agreed to form a partnership between the two Universities and deliver a six-sigma programme in Poland for combined Polish and Danish delegates. Subsequently a six-month programme was run leading to black-belt status for 10 delegates, 5 each from Denmark and Poland
7.5 20th June & 11th July 2003 Rocket Medical Tyne & Wear, UK Medical products

Dave Stewardson (ISRU)

Non attending partners involved:
Ron Kennet of KPA in Israel
Ronald Does of IBIS in the Netherlands

Pro-ENBIS

UNEW.ISRU (CO1)
UAM.IBIS (CR10)
KPA (MB32)
To discuss a potential research project involving the use of nanopowders under the Craft theme of the 6th Framework. Rocket Medical 20/6 and 11/7 2003 Rocket Medical has many interesting manufacturing challenges and is an enthusiastic supporter of statistical techniques and therefore receptive to new ideas. Rocket medical will discuss this internally. In the meantime Dave Hill is on the editorial panel of a major medical products magazine, Medical Device Technology. The magazine is on www.medicaldevicesonline.com.

Dave Hill rang the editor while the 1st meeting was in progress and suggested an article that might attract further interest from around Europe. Ron Kennet agreed to write a joint article with Dr. Fernando de la Vega of NanoPowders for the next edition. A second meeting helped to clarify some of the issues.